Yes, additional shipping costs may apply, which will be displayed during checkout.

We strive to deliver your shipment within 5-7
days. However, due to high demand, it may take 2-4 weeks
for your order to arrive. Thank you for your understanding.

The prices displayed on our website are
in EUR and tax-free, which means you may have to pay customs duties and
have to pay taxes once you receive your order.
Import taxes, duties and related customs fees may apply,
as soon as your order reaches its final destination. These are
Your local customs office. Payment of these fees and
Taxes are your responsibility and are not covered by us.
We are not responsible for delays caused by customs
in your country. For further details on the charges
Please contact your local customs office.

If you have not received your order 30 days after shipment, you are entitled to a full refund.

Since we strive to process orders as quickly as possible
edit, changes/cancellations must be made within 12 hours
after the order. All requests after this time
will be rejected. Your order may be returned for a full refund after receipt.
returned for a refund.

All orders are processed and shipped from our warehouse.
Please allow additional time for processing your order
during holidays and sales periods. We process orders
Monday to Friday. Orders are shipped within 1-3 working days
processed from the order date and the next day after the processing day
Please note that we do not ship on weekends.

Via our tracking page or chatbot.

We accept all major credit cards (VISA, Mastercard, AMEX)
and PayPal payments. We also offer Klarna installment payments.

Please contact us at kundenservice@trendo-shop.com

Please contact us if you have received goods that
incorrect, incomplete and/or defective. Please provide your
Order number, photos of the items and all related references to
receipt of your package. We will do our best to resolve your case as
to solve as quickly as possible.

All refunds will be made to your
original method of payment. If you paid by credit or debit card,
debit card, refunds will be processed within 7-10
working days after receipt of the returned item or
Cancellation request sent to the card issuing bank. Please
Please contact the card issuing bank if you have any questions about when the
A credit will be posted to your account. If you have not yet received a credit
for your return, you should do the following:
Contact the bank/credit card company. It may take some time
until the refund is posted to your account.

You can send us an email to kundenservice@trendo-shop.com or use the contact form on our website, where our customer service team will be happy to help you!